How To Install otrs.ImportACLsFromConfig.pl on CentOS 8

One-liner Install Command

If you are only interested in the installation command, here is a quick answer for you:

sudo yum makecache && sudo yum -y install otrs2

sudo dnf makecache && sudo dnf -y install otrs2

But if you are interested in the details with step-by-step instructions, the following information will be helpful.

What is otrs.ImportACLsFromConfig.pl and How to Install It?

First things first, you will need access to a server or computer running CentOS 8. This guide was written specifically with a server running CentOS 8 in mind, although it should also work on older, supported versions of the operating system.

Also, make sure you are running a regular, non-root user with sudo privileges configured on your server. When you have an account available, log in as your non-root user to begin.

There are several ways to install otrs.ImportACLsFromConfig.pl on CentOS 8. You can use (links are clickable):

In the following sections, we will describe each method in detail. You can choose one of them or refer to the recommended one.

Install otrs.ImportACLsFromConfig.pl on CentOS 8 using dnf

First, update dnf packages database with dnf by running the next command:

sudo dnf makecache --refresh

After updating database, You can install otrs.ImportACLsFromConfig.pl using dnf by running the following command:

sudo dnf -y install otrs2

Install otrs.ImportACLsFromConfig.pl on CentOS 8 using yum

Because otrs.ImportACLsFromConfig.pl is available in CentOS 8’s default repositories, it is possible to install it from these repositories using the yum packaging system.

To begin, update local packages database with yum using the following command.

sudo yum makecache --refresh

Now can install otrs.ImportACLsFromConfig.pl package on your server/computer by running the following command:

sudo yum -y install otrs2

How to upgrade (update) a single package otrs.ImportACLsFromConfig.pl using yum?

To update all the packages available on the system:

yum update

If you want to update a specific package like otrs.ImportACLsFromConfig.pl in this example you should use the following command:

yum update otrs2

To downgrade a package to an earlier version:

yum downgrade otrs2

How to Upgrade otrs.ImportACLsFromConfig.pl on CentOS 8 with dnf?

When you run the dnf update, all system packages with available updates are updated. However, if you want to upgrade a single package, then you would have to pass the package name as the argument to the dnf update command.

dnf update otrs2

How To remove otrs.ImportACLsFromConfig.pl from CentOS 8

To uninstall only the otrs.ImportACLsFromConfig.pl package you can execute the following command:

sudo dnf remove otrs2

Extra info and code examples

OTRS is an Open source Ticket Request System (also well known as trouble ticket system) with many features to manage customer telephone calls and e-mails. The system is built to allow your support, sales, pre-sales, billing, internal IT, helpdesk, etc. department to react quickly to inbound inquiries. For a detailed documentation see package otrs-doc-en or otrs-doc-de. This package ships version 3 of OTRS.

Conclusion

You now have a full guide on how to install otrs.ImportACLsFromConfig.pl using dnf and yum package managers. Also, we showed how to update manually as a single package and different ways to uninstall the otrs.ImportACLsFromConfig.pl from CentOS 8.

See also: