How To Install otrs.AddTicketType.pl on CentOS 8
In this tutorial, we will discuss How To Install otrs.AddTicketType.pl on CentOS 8
yum package managers.
Also, we will demonstrate how to uninstall and update
otrs.AddTicketType.pl as well.
If you are only interested in the installation command, here is a quick answer for you:
or if you use
sudo yum makecache && sudo yum -y install otrs2
sudo dnf makecache && sudo dnf -y install otrs2
But if you are interested in the details with step-by-step instructions, the following information will be helpful.
Short description: Open Ticket Request System
First things first, you will need access to a server or computer running CentOS 8. This guide was written specifically with a server running CentOS 8 in mind, although it should also work on older, supported versions of the operating system.
Also, make sure you are running a regular, non-root user with sudo privileges configured on your server. When you have an account available, log in as your non-root user to begin.
There are several ways to install otrs.AddTicketType.pl on CentOS 8. You can use (links are clickable):
In the following sections, we will describe each method in detail. You can choose one of them or refer to the recommended one.
First, update dnf packages database with
dnf by running the next command:
sudo dnf makecache --refresh
After updating database,
You can install otrs.AddTicketType.pl using
dnf by running the
sudo dnf -y install otrs2
Because otrs.AddTicketType.pl is available in CentOS 8’s default
it is possible to install it from these repositories using the
To begin, update local packages database with
yum using the following command.
sudo yum makecache --refresh
Now can install otrs.AddTicketType.pl package on your server/computer by running the following command:
sudo yum -y install otrs2
To update all the packages available on the system:
If you want to update a specific package like otrs.AddTicketType.pl in this example you should use the following command:
yum update otrs2
To downgrade a package to an earlier version:
yum downgrade otrs2
When you run the
dnf update, all system packages with available updates are updated.
However, if you want to upgrade a single package, then you would have to pass the package name as
the argument to the dnf update command.
dnf update otrs2
To uninstall only the
otrs.AddTicketType.pl package you can execute
sudo dnf remove otrs2
OTRS is an Open source Ticket Request System (also well known as trouble ticket system) with many features to manage customer telephone calls and e-mails. The system is built to allow your support, sales, pre-sales, billing, internal IT, helpdesk, etc. department to react quickly to inbound inquiries. For a detailed documentation see package otrs-doc-en or otrs-doc-de. This package ships version 3 of OTRS.
- Maintainer: unknown
- Sources url: unknown
- Section/Category: unknown
You now have a full guide on how to install
yum package managers.
Also, we showed how to update manually as a single package and different ways to uninstall
the otrs.AddTicketType.pl from CentOS 8.